Returns & Exchanges
At The Closet Inc., we want you to be completely satisfied with your purchase. If your selection isn't the perfect fit, you can return or exchange unworn items within 30 days of the delivery date.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing